10 Day Best of Borneo

Asia Vacation Group offers you a “Instalment Payment Plan” by 3 steps, you will be required to settle a small deposit followed by a series of instalments when you select to book your departure tour

• Step 1: You will be required to settle $100pp deposit online through our website link.
• Step 2: You will be required to settle second payment at $1300 with after 7 days.
• Step 3: Final payment will be collected at 120 days before your travel and you will only pay when you receive our company invoice.

Flexible Cancellation
If you change your mind within 7 days of making your booking online, you can request a refund of your initial deposit payment. Once your purchase date falls outside of the 7-day period, our standard terms and conditions will apply.

Please ensure that any request to cancel your booking is received via email to [email protected], including the reason for cancellation.

This package includes international flights from Sydney/Melbourne and surcharge from Adelaide, Brisbane, Perth or other city if requested when selecting your departure city.

Interstate Surcharge
Surcharge of $400 for departures from Adelaide & Brisbane & and $500 for departures from Perth

In this packages, we will use some different airlines such as: Malaysia Airlines or similar (20/23kg for checked baggage per passenger and 7kg hand luggage per passenger, 01-piece check-in baggage).

• Some flights will require a minimum of 1 transit (maximum 2).
• All tickets will include 23 kilos checked baggage per person, along with 7 kilos of hand luggage.
• Despite the airlines baggage allowance, we recommend travelling with 20 kilos per person due to restrictions with internal flights (where applicable), as well as coach and train transportation. Also, you will be responsible for handling your luggage at all times as the services of porters is not included. If travelling over this amount, you will be liable for any excess baggage fees enforced by the airline, payable direct.
• Once ticketed, flights are non-refundable. Any changes will be subject to the airline rules, Airline change fees and an Asia Vacation Group change fee of $250 per person.
• Full names as per passport (including all middle names) are required. Any error in the names submitted will be subject to an Asia Vacation Group name change fee of $150 plus any applicable fees charged by the airline, or the ticket may be non-refundable with the purchase of a new ticket required.
• Any airline schedule changes or cancellations are beyond our control. It is important that you, as the customer, stay up-to-date with the latest airline schedule information prior to your departure. If a schedule change results in extended transits or an earlier/later departure from your destination, any additional accommodation or alternative arrangements will be at the traveler’s expense.
• Any airline ‘extras’ such as pre-allocated seating is at your own arrangement (additional charges apply)
• After booking, the price payable may be subject to change as a result of factors beyond the control of Asia Vacation Group. Asia Vacation Group reserves the right to increase the price payable and this will be reflected on the customer’s invoice. Increases may be in relation to, but not limited to, currency fluctuations, airline taxes, airfare increases and fuel surcharges.
• Internal airfares (where applicable and included in the itinerary) will be using a local carrier and may include low-cost carriers without meals or entertainment. Checked baggage will still be included for each passenger. Any additional baggage required is payable at time of check-in.
• If you are travelling with another party on a separate booking, we cannot guarantee that the same flights will be booked for all parties, as this strictly depends on availability.
• You will be responsible for handling your luggage at all times as the services of porters are not included. If travelling over the recommended amount, you will be liable for any excess baggage fees enforced by the airline, payable directly.

In the event of that you no-show on your scheduled flight, please be aware the airline will require you to pay a no show fee, Airline reissue fee plus any additional airfare and taxes. Asia Vacation Group will also charge a $250 admin fee to assist re accommodating you on the next available flight. Please note that depending on the airline’s policy, purchasing a new ticket may be required.

Flight requests, amendments or preferences
We understand customers may wish to request changes to their included airfares. If you wish to fly with a certain airline, land at a certain time or change your flight in other ways we will gladly provide you with a personalized quote tailored to your specific requirements.
We would be more than happy to provide you with a quote for the following requests:
Airline Preferences – You may wish to fly with a particular airline
Cabin Preferences – These include upgrading to premium economy or business class
Extensions (start and end cities must remain the same) – You may request to extend your stay pre or post tour.
Meal Requests – You may request a specific meal for dietary requirements.
Seat Requests – If you would like to request particular seating. However please note, not all airlines allow the selection of pre-purchased seat arrangements.

COVID-19
Due to COVID there maybe disruptions to standard operating schedules of particular components of this itinerary. Should a component be effected a substitute will be confirmed prior to departure.

Physical Requirements
A reasonable level of fitness is required but it’s more about spending time on your feet rather than covering large distances. You’ll be getting on and off coaches and boats, walking around the sights and climbing some steps.

Tipping
A friendly reminder that tipping is not included in your package. Please be advised that tipping for tour guides, drivers and bellmen are required and will be collected by your travel consultant 7 days before you depart. A gratuity of 10AUD per person/day can make a big difference to locals employed in the tourism industry as they have done an impeccable job to serve you through your holiday.

Accommodation
The accommodation listed is subject to change. Any changes will be of an equal or higher standard. Bedding configurations (double or twin) are requests only. All efforts will be made to meet your preferences however any changes are beyond our control.

Single Supplement
Single supplement is $608 per person in addition to the twin share price.

Paired Solo Traveler
Not available.

Group size: 2-15 pax

Triple Share
Upon your request except for cruises

Travel Insurance
Travel insurance is required to protect yourself against the unexpected.
We have partnered with SureSave to offer you competitive rates for your travel insurance. You can book comprehensive or budget cover simply to arrange your policy.

Visa & Passport information
It is the traveler’s responsibility to ensure they have a valid passport. The passport must be valid for a minimum of six months from the intended date of return and must have more than 2 blank pages.
For Malaysia, Australian passport holders can get a 90-day tourism visa on arrival.
Please note that these details are subject to change without notice. We recommend visiting https://www.smartraveller.gov.au/destinations/asia/malaysia for up to date information in terms of entry requirements.

Tour Documentation
Final documentation, including e-tickets and hotel details, will be provided approximately 30 days prior to travel.

Children
Children must be 2 years old or over and share a room with parents at all times. Children are the same price as adults.

Tour Length
The total length of the tour in days includes time spent in flight and is subject to change depending on the flight schedule, please refer to the day by day itinerary for the time spent on land.

SPECIAL REMARK:
Compulsory Taxes – collected and pay directly to hotel
Malaysia Tourism Tax: MYR 10.00 per room per night for each staying hotel/ destination 

How to extend your stay
You can enhance your holiday by arriving or departing before or after the tour. On this tour you can pay extra for arriving early or extension your trip.

Arriving early | Extension your trip:
AU$100 pp for trip extension or early arrivals. If you wish to extend your trip, please note in your Booking Form then we will provide quotations for you. The fee above is just administrative only, no service included.